We are committed to providing a safe and supportive gaming environment for all our players.
99LUCK promotes fun and fair gameplay. We take every step to ensure players stay in control and enjoy gaming responsibly.
Players can request daily, weekly, or monthly deposit limits. Simply contact our support team to adjust or pause your account.
If you need a break, you can opt for temporary or permanent self-exclusion. We’ll lock your account and block promotions during this time.
Feeling guilty, chasing losses, borrowing money, or lying about play time can be signs of problem gambling. Take them seriously and seek support.
If you're concerned, we recommend services like Gambling Help Online (AU) at gamblinghelponline.org.au or call 1800 858 858 for free, confidential advice.
Gambling should never be seen as a way to make money. Treat it as entertainment, set limits, and take breaks to maintain healthy play habits.